TabeetHelp Center

Account & settings

Everything below lives under Settings in your dashboard. The exact sections you see depend on your account and your permissions.

Update your business profile

Go to Settings → My Account and find the Business card.

  1. Click the camera icon on the logo to change it ("Change business logo").
  2. Update your Business name, Website and Phone number (+234). Your Business Category was set at sign-up and can't be changed here.
  3. Click Save (it stays disabled until you change something).

Update your personal profile

In Settings → My Account, use your personal profile card to change your First name, Last name, Phone number, and — via Change profile image — your photo. Your Email address is shown here too.

Change your password

  1. Go to Settings → Security.
  2. Click Change Password and follow the prompts.
  3. Use a strong, unique password — and never share it or any one-time code.

Customise your storefront

Settings → Customization controls how your Ordering Link looks and behaves:

  • Homepage banner and Hero image.
  • Styling — your colours and look.
  • Socials — your social links.
  • Currency — set to Naira (₦).
  • Email — your public business email (verify it here).

Set up VAT

If you charge VAT, set it up in Settings → Tax.

  1. Under Setup VAT for your business, click Add VAT option.
  2. Enter a VAT Label and its VAT Value Percentage.
  3. Choose how it applies — Add VAT to item base price or Add VAT to item price — and save.

You can then apply a VAT rate to a location (see "Add a location" in Locations).

Manage your team

Add staff and control what they can access in Settings → Users.

  1. Click Add a user.
  2. Fill in their First name, Last name, Email address, and Phone number (+234).
  3. Choose a Role — this sets what they can do.
  4. Under Locations, pick which locations they can work with. (An Admin has access to all locations automatically.)
  5. Click Add user. They'll get an email to activate their account and set a password (see "Activate an account you were invited to" in Getting started).

Managing existing users: use the search box or the All Roles filter to find someone, then open their menu to Edit them, Deactivate/Activate their access, or remove them.

Manage email alerts

Go to Settings → Alerts and toggle Email Alerts on or off to control whether Tabeet emails you about activity.

Billing & payment methods

Settings → Billing holds your saved Payment methods. Add one with Add Payment Method, and use Mark as default to choose which is used by default (the default shows a Default tag).

Set up Direct Debit

Settings → Direct Debit lets you authorise direct debit. Click Setup Direct Debit and provide your Account Name, Account Number (NUBAN), Bank, Email Address, Home Address and Phone Number.

Verify your business (KYC)

Settings → KYC is where you submit your business verification. Completing KYC keeps your account fully active and lets you get paid out. See "Verify your business (KYC)" in Getting started for the full steps.

Get help & stay secure

  • Help in your dashboard opens the Tabeet Help Center.
  • You can also start a live chat on the Tabeet website or email info@tabeet.com.
  • Never share your password or any one-time code (OTP) — Tabeet staff will never ask for them. Use a strong, unique password and log out on shared devices.