Getting started

What is Tabeet?

Tabeet is a platform for businesses that sell through chat. Instead of taking orders in WhatsApp, Instagram or TikTok DMs, your customers order from one branded page (your Ordering Link), and you run everything — orders, catalog, pickup, delivery, payments and customers — from one dashboard.

• Your customers don't need to download any app — they just open your link.
• You sign up at https://app.tabeet.com and manage everything there.
• It's free to use — no setup fee and no monthly subscription.

Create your Tabeet account

Creating an account takes four short steps. Go to https://app.tabeet.com/sign-up to start.

Step 1 — Your details. On the Create an account screen, fill in:

1. Email — where your verification code and receipts go.
2. Country — currently Nigeria.
3. Phone number — the +234 prefix is already set, so enter your number without the leading 0 (e.g. 701 234 5678).
4. Password — tap the eye icon to show or hide what you type.
5. Click Sign up.

If a field is wrong (for example, an email that's already registered), the error shows in red under that field. Fix it and click Sign up again.

Step 2 — Verify your email. See "Verify your email address" below.

Step 3 — Create your business. After verifying, you'll see Account created successfully, then the Create Business screen:

1. What is your business name? — this is the name customers will see.
2. What type of business do you run? — pick from the list (e.g. Food & Drinks). If you choose Other, a Please specify your business type box appears — fill it in.
3. Click Continue.

Step 4 — Pick a plan. If you're asked to choose a plan, select FREE and click Choose plan. Other plans are marked Coming Soon and can't be selected yet. Tabeet is free — there's no monthly charge.

You'll land on your dashboard, ready to set up your store.

Already have an account? Click Login on the sign-up screen instead.

Verify your email address

Right after you click Sign up, Tabeet emails you a 4-digit verification code and shows the Verify your email address screen.

1. Open the email and note the 4-digit code.
2. Type it into the four boxes.
3. Click Submit.

Didn't get the code?

• Check your spam/junk folder.
• The code expires after a few minutes. Once it has expired (or after about 3 minutes), a Resend option appears — click it to get a fresh code. You'll see "Verification code has been resent".
• Make sure you entered the right email. If it's wrong, start again from Create an account with the correct address.

Log in to your dashboard

Sign in any time at https://app.tabeet.com/login.

1. Enter your Email and Password (use the eye icon to check your password).
2. Click Login.

Scenarios:

• You didn't finish signing up. Logging in takes you straight back to the step you left off — verifying your email, creating your business, or picking a plan — so you can complete it.
• Wrong email or password. The error appears in red under the field. Use Lost password? if you can't remember it.
• New here? Click Create account to go to sign-up.

Reset a forgotten password

1. On the login screen, click Lost password?.
2. Enter the email on your account and click Continue.
3. Tabeet shows "We've sent a password reset link to your email" and emails you a reset link.
4. Open the link. Tabeet verifies it, then shows the Reset Password screen.
5. Enter a New Password (at least 8 characters) and the same password again in Confirm Password, then click Submit.
6. You'll see Password reset successful — click Login to sign in with the new password.

Scenarios:

• Entered the wrong email? Click Change to edit it before the link is sent.
• Didn't get the link? A countdown shows (Resend in 04:59); when it finishes, click Resend. Check spam too.
• Link expired or invalid? The reset page shows an error and a Resend Link button that takes you back to the lost-password step.
• Passwords don't match? You'll see "Passwords do not match" — re-type both boxes.

Never share your password or any code with anyone — Tabeet staff will never ask for them.

Activate an account you were invited to

If a business added you as a team member, you'll get an email with an activation link (this is different from the sign-up code above).

1. Open the link. Tabeet verifies it and shows Activate Your Account.
2. Choose a New Password (at least 8 characters), repeat it in Confirm Password, and click Submit.
3. You're signed in and taken to the dashboard.

If the link shows an error, it may have expired — contact the person who invited you (your account administrator) to resend it.

Complete your Setup Guide

When you first sign in, your dashboard shows the Setup Guide — a card with a progress bar and the note "Complete the following tasks to get your business on the way."

• Each task is numbered and colour-coded by status:
  • Grey — not started yet (pending).
  • Blue with an arrow (→) — your current task; this is the one to do next.
  • Yellow with a clock — awaiting approval (submitted, being reviewed).
  • Green with a check (✓) — done.
• Click the current (blue) task to jump straight to where you complete it. You can also re-open a task that's awaiting approval.
• The progress bar fills up as tasks are completed. Work through them until you can take orders.

Verify your business (KYC)

To keep your account fully active and get paid out, complete KYC (business verification) by uploading a verification document.

1. Open KYC from the KYC banner at the top of the dashboard, or go to Settings → KYC.
2. Click Click to upload and choose your document file. Accepted formats are PNG, JPG, JPEG or PDF, up to 30MB.
3. Submit it. Your document is then reviewed, and its status is shown.

After you submit, your KYC status will be one of:

• Awaiting approval — submitted and under review.
• Approved — you're verified.
• Declined — not accepted; upload a clearer or correct document and submit again.

Notes:

• If you don't have permission to manage KYC, you'll see "You do not have the permission to upload a KYC document" — ask an admin on your account to do it.
• Keep the document clear and readable to avoid a Declined result.

A tour of your dashboard

Your left sidebar is your control centre. It's tailored to your account, so the exact items and their order can differ, but it's drawn from these areas:

• Home — your dashboard overview.
• Orders — every incoming order, live. A red badge/dot appears when new orders arrive.
• Catalog — expands to Items, Categories, Modifiers and Catalog Availability.
• Locations — your store locations (and, where enabled, Tables and Rooms).
• Transactions — earnings, withdrawal methods and payment history.
• Customers — everyone who has ordered from you.
• Pickup and Delivery — how you fulfil orders.
• Analytics and Reviews — performance and customer feedback.
• Settings — account, business and store preferences (including KYC).
• Help — opens the Tabeet Help Center.

Good to know:

• An area with a padlock isn't enabled for your account yet — some features (like Inventory, Loyalty, Integrations, Audit and Events & Rentals) are coming soon.
• At the top of the dashboard you'll find the page title, the Ordering Link button, notifications, and your profile menu.

Find and share your Ordering Link

Your Ordering Link is your storefront — the single page customers use to order.

1. Click Ordering Link at the top of the dashboard.
2. In the Share Ordering Link popover, your store link is shown under Your Link.
3. Click the copy icon to copy it — you'll see "Ordering link copied" and the icon turns into a green check. Paste it into your WhatsApp bio, Instagram or TikTok "link in bio", or a chat.
4. Or tap a share button to post it straight to WhatsApp, Instagram, Facebook, X, TikTok or Telegram. Tabeet fills in the message for you (e.g. "Order from [your business] online at [link]").

Anyone who opens the link sees your branded store and can place an order.

Tip: pin your Ordering Link in your WhatsApp Business greeting message so every new customer gets it automatically.