TabeetHelp Center

For your customers (how they order)

Share these with your customers, or keep them public so anyone ordering from a Tabeet store can self-serve. No app to download — it all works in a browser.

How to place an order

  1. Open the store's Ordering Link (shared by the business).
  2. Browse the menu — tap a category (or All) to filter, or just scroll.
  3. Tap an item, choose any options, set the quantity, and Add to Cart.
  4. Open Your cart, review the Order summary, add a note if you like, and check out.
  5. Enter your name and email so the business can serve you.
  6. Place your order and pay.
  7. Follow your order status, and leave a review once it's done.

Choose pickup or delivery

At checkout you choose how to get your order:

  • Pickup — collect it from the store.
  • Delivery — add your delivery address; a Delivery Fee may apply based on distance.

You can also choose when — order now or schedule it for later.

Customise an item

On an item's page you may see options such as size or protein:

  • Required options must be chosen before you can add the item (e.g. "select any 1").
  • Optional extras are add-ons that may increase the price.

Make your choices, set the quantity, then Add to Cart.

Your cart

In Your cart you can:

  • Change item quantities or Remove an item.
  • Add a note for the business.
  • Review the Order summary — Subtotal, any Delivery Fee, and your Order Total.

Pay for your order

Check out, enter your name and email, then Place your order to pay securely online. Never share your card PIN, password or one-time code (OTP) with anyone.

Track your order

Open your order to follow it live. The steps depend on how you're getting it.

Pickup:

  1. Order received
  2. Order in progress
  3. Order ready for pickup
  4. Order complete

Delivery:

  1. Order received
  2. Order in progress
  3. Rider is at the store
  4. Rider is out for delivery — you can Track Rider or Call Rider if the business added their details.
  5. Drop-off confirmed

You'll also get status updates (e.g. "Your order is being prepared", "Your order is out for delivery"). Once it's complete, you can Leave a review.

Need a refund or have a problem with an order?

Each business on Tabeet runs independently, so contact the business you ordered from about refunds, changes, or a late or missing order — they handle these directly. If you believe you've been treated unfairly or scammed, you can also report it to info@tabeet.com.